Changelog
Last updated: 2025-12-17
2025-12-17 — Community Knowledge Hub Launched
Category: Platform
What changed:
- Introduced a community space for operators, employees, and managers to share real-world lessons
- Added token-based contribution rewards
- Enabled role-based visibility across portals
Who it affects: Owners, Employees, Managers
Links: /community
2025-12-15 — LCC Program SOPs Updated for Seasonal Planning
Category: SOP
What changed:
- Updated exterior maintenance timing guidance
- Clarified inspection frequency thresholds
- Improved documentation standards for recurring services
Who it affects: Owners, Field Teams
Links: /programs/lcc/sops
2025-12-13 — ACED Program: Estimating Workflow Improvements
Category: Automation
What changed:
- Refined estimating steps for commercial and multi-unit projects
- Added clearer handoff rules between sales and operations
- Reduced estimate revision cycles
Who it affects: Sales Managers, Estimators
Links: /programs/aced/workflows
2025-12-11 — LEAP Reporting Standards Expanded
Category: SOP
What changed:
- Added new reporting templates for asset condition tracking
- Improved consistency across multi-property portfolios
- Clarified documentation requirements for compliance reviews
Who it affects: Owners, Institutional Partners
Links: /programs/leap/reporting
2025-12-09 — New Automation: Job Progress Status Sync
Category: Automation
What changed:
- Job status now updates automatically across scheduling and reporting
- Reduced manual status changes
- Improved real-time visibility for managers
Who it affects: Owners, Operations Managers
Links: /automations/job-status
2025-12-07 — Training Course Added: Interior Prep Best Practices
Category: Course
What changed:
- New foundational training module for interior surface preparation
- Covers drywall repair, sanding standards, and masking workflows
- Includes role-specific expectations
Who it affects: Employees, New Hires
Links: /training/interior-prep
2025-12-05 — Company Shout-Outs Enabled (Employee Portals)
Category: Platform
What changed:
- Added internal recognition posts for employee portals
- Shout-outs are not visible to owner/operator dashboards
- Designed to reinforce culture and performance standards
Who it affects: Employees, Managers
Links: /community
2025-12-03 — Updated Safety SOP: Ladder & Fall Protection
Category: SOP
What changed:
- Expanded fall-prevention procedures
- Clarified PPE requirements
- Updated incident reporting steps
Who it affects: Employees, Field Leads
Links: /sops/safety
2025-12-01 — Weekly Community Digest Introduced
Category: Platform
What changed:
- Added automated weekly summary of community activity
- Highlights helpful posts, open questions, and contributor progress
- Available in-app with optional notifications
Who it affects: All users
Links: /community
2025-11-29 — SOP Versioning System Implemented
Category: Platform
What changed:
- SOPs now include version numbers and update dates
- Historical versions retained for reference
- Improved clarity on current standards
Who it affects: Owners, Employees
Links: /sops
2025-11-27 — Institutions Program Compliance Framework Updated
Category: Program
What changed:
- Expanded compliance documentation requirements
- Clarified audit and reporting timelines
- Improved consistency across institutional clients
Who it affects: Owners, Institutional Partners
Links: /programs/institutions
2025-11-25 — Platform Performance Improvements
Category: Platform
What changed:
- Faster dashboard load times
- Improved reliability for real-time metrics
- Reduced sync delays across modules
Who it affects: All users
Links: /dashboard
About This Changelog
This page records meaningful, user-impacting updates across services, programs, SOPs, training, and automation.
Minor cosmetic changes are intentionally excluded.