Last Updated: 05/08/2026
Welcome to Lightmen Painting Company. Your privacy is important to us. This Privacy Policy explains how Lightmen Painting Company, Lightmen Painting, LLC, and our authorized representatives, collectively referred to as “Lightmen Painting,” “we,” “us,” or “our,” collect, use, disclose, and safeguard information when you visit www.lightmenpainting.com, request an estimate, use our online tools, purchase digital products, access our client portal, communicate with us, join a care program, or use any of our services.
By using our website, submitting information, purchasing products, requesting services, or communicating with us, you agree to the practices described in this Privacy Policy.
We may collect personal information directly from you, automatically through our website, or through third-party tools we use to operate our business.
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Home address or project address
Billing address
Business name
Project details
Photos or videos of your property or project
Paint preferences, colors, products, and finish selections
Estimate requests
Inspection requests
Scheduling information
Payment-related information
Client portal information
Reviews, testimonials, messages, comments, and feedback
Information submitted through contact forms, calculators, surveys, quizzes, or consultation requests
When you request painting services, exterior inspections, Exterior Condition Reports, Lightmen Care Club services, consultations, maintenance programs, or related services, we may collect information about your property, including:
Property address
Exterior or interior condition
Photos and videos
Measurements or square footage
Surface type and coating history
Paint failure details
Maintenance history
Access information
HOA, tenant, landlord, or property manager details
Notes related to scheduling, estimates, work orders, warranties, or service history
If you purchase or access products through our online shop, we may collect information related to:
Digital product purchases
Download history
Course access
SOP bundles
Templates, checklists, guides, or construction technology resources
Payment status
Order history
Email delivery and product access records
Payment information may be processed by third-party payment providers. We do not intentionally store full credit card numbers on our own systems.
We may collect and store communications between you and Lightmen Painting, including:
Emails
Text messages
Phone call details
Voicemails
Website form submissions
Client portal messages
Social media messages
Review responses
Appointment confirmations
Project updates
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Links clicked
Time spent on pages
Referring websites
Access times
Approximate location based on IP address
Cookies, pixels, and analytics data
This information helps us understand how visitors use the website and improve our services.
We may use the information we collect to:
Provide painting services
Prepare estimates, proposals, invoices, and work orders
Schedule consultations, inspections, and projects
Create Exterior Condition Reports
Administer Lightmen Care Club or other maintenance programs
Communicate with you about projects, scheduling, payments, warranties, and service updates
Process purchases from our online shop
Deliver digital products, courses, templates, SOPs, and downloads
Manage client portal access
Respond to questions, requests, reviews, or complaints
Improve our website, services, and customer experience
Personalize website content and recommendations
Send service reminders, maintenance reminders, and project follow-ups
Send marketing emails, newsletters, promotions, or educational content
Analyze website performance and advertising effectiveness
Prevent fraud, misuse, unauthorized access, or security issues
Maintain business records
Comply with legal, tax, accounting, insurance, and contractual obligations
Enforce our Terms of Service, agreements, warranties, and policies
By submitting your contact information, requesting an estimate, booking an appointment, purchasing a product, or becoming a customer, you may receive communications from us by email, phone, text message, client portal, or other business channels.
These communications may include:
Estimate follow-ups
Scheduling updates
Project reminders
Inspection reports
Invoice and payment reminders
Warranty or maintenance information
Lightmen Care Club updates
Digital product delivery
Educational content
Promotional offers
Review requests
You may unsubscribe from promotional emails by using the unsubscribe link in the email, when available, or by contacting us. You may opt out of promotional text messages by replying “STOP,” where supported.
We may still send transactional or service-related messages even if you opt out of marketing communications.
We do not sell your personal information for money. However, we may share information with trusted third parties that help us operate our business, provide services, process transactions, and improve our website.
We may share information with:
Website hosting providers
Customer relationship management systems
Scheduling platforms
Estimate and invoicing tools
Payment processors
Email and text messaging providers
Client portal providers
Analytics providers
Advertising platforms
Review platforms
Cloud storage providers
Automation and AI-related workflow tools
Subcontractors, employees, or vendors involved in your project
Accountants, attorneys, insurers, or professional advisors
Government agencies, courts, regulators, or law enforcement when required
We may also share information during a business transaction, such as a merger, acquisition, restructuring, sale of assets, or transfer of business operations.
Lightmen Painting may use third-party platforms to help provide services, including tools for:
Website hosting
Forms
Scheduling
Online estimates
Customer communication
Project management
Payments
Email marketing
Text messaging
Digital product delivery
Online courses
Analytics
Advertising
Review collection
Client portals
Automation
These third parties may collect, store, or process information according to their own privacy policies. We are not responsible for the privacy practices of third-party platforms, websites, or applications.
Our website may use cookies, web beacons, pixels, tracking scripts, and similar technologies to improve website performance, understand visitor behavior, personalize content, and measure advertising results.
These technologies may help us:
Remember user preferences
Understand website traffic
Track page views and clicks
Improve website design and content
Measure marketing campaign performance
Show relevant ads or retargeting messages
Analyze how visitors interact with our website
You can control cookies through your browser settings. Blocking cookies may affect certain website features.
Some advertising and analytics tools may use data in ways that are considered “sharing” under certain privacy laws. You may contact us to request information about your privacy choices.
Our website, blog, emails, digital products, courses, and resources may include affiliate links or product recommendations. If you click an affiliate link or purchase a recommended product, third-party websites may collect information according to their own privacy policies.
Lightmen Painting may receive a commission or benefit from qualifying purchases made through affiliate links. We are not responsible for third-party websites, product availability, shipping, pricing, returns, warranties, or data practices.
We may collect and use project photos, videos, reviews, testimonials, and related project information for:
Project documentation
Quality control
Training
Warranty records
Portfolio use
Website content
Social media
Advertising
Educational content
Before-and-after examples
We make reasonable efforts not to publish sensitive personal information, private details, or identifying information beyond what is appropriate for business and marketing purposes.
If you would like a specific photo, testimonial, or project detail removed from public-facing marketing, contact us at scheduling@lightmenpainting.com.
Lightmen Painting may use automation tools, artificial intelligence tools, workflow systems, or software integrations to help with business operations. These tools may assist with:
Organizing estimate requests
Drafting communications
Summarizing project notes
Managing scheduling workflows
Improving customer service
Analyzing project data
Preparing internal documents
Supporting digital products or educational resources
We do not intentionally use these tools to make legally significant decisions about you without appropriate human review. We also do not intentionally submit sensitive personal information into AI tools unless reasonably necessary for business operations or service delivery.
Payments may be processed through third-party payment processors. We may receive limited payment-related information, such as payment status, transaction ID, billing details, last four digits of a card, or invoice history.
We do not intentionally store full credit card numbers on our own website systems. Payment processors handle payment information according to their own security standards and privacy policies.
We retain personal information for as long as reasonably necessary to:
Provide services
Complete projects
Maintain customer records
Manage warranties
Administer care programs
Deliver digital products
Comply with legal, tax, insurance, and accounting obligations
Resolve disputes
Enforce agreements
Improve business operations
Retention periods may vary depending on the type of information, the nature of the project, legal requirements, and business needs.
We use reasonable administrative, technical, and physical safeguards to help protect personal information.
However, no website, online system, email, text message, payment platform, or storage method is completely secure. We cannot guarantee absolute security of your information.
You are responsible for keeping any account credentials, client portal access, or download links secure.
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of promotional emails or text messages
Request information about how your data is shared
Limit certain uses of your information where applicable by law
To make a privacy request, contact us at scheduling@lightmenpainting.com.
We may need to verify your identity before fulfilling certain requests. Some information may be retained where required for legal, tax, accounting, warranty, security, contractual, or legitimate business purposes.
Lightmen Painting is based in Oregon, but visitors and customers may access our website from other states. Certain state privacy laws may provide additional rights.
We do not knowingly sell personal information for money. Some analytics, advertising, or tracking activities may be considered “sharing” or “targeted advertising” under certain laws.
You may contact us at scheduling@lightmenpainting.com to request more information or to exercise rights available under applicable privacy laws.
Our website, services, digital products, and marketing are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
Our website may contain links to third-party websites, apps, platforms, payment processors, affiliate products, social media pages, review sites, vendor websites, or other online resources.
Once you leave our website, this Privacy Policy no longer applies. We are not responsible for the content, privacy policies, security, or practices of third-party websites or platforms.
Some browsers offer “Do Not Track” settings. Because there is no consistent industry standard for responding to these signals, our website may not respond to them automatically.
You may control many tracking technologies through your browser settings, cookie controls, or third-party opt-out tools.
We may update this Privacy Policy from time to time to reflect changes in our website, services, digital products, technology, legal obligations, or business practices.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
For questions, comments, or privacy requests, contact us at:
Lightmen Painting
Portland, Oregon
Phone: 503-389-5758
Email: scheduling@lightmenpainting.com
Website: www.lightmenpainting.com