Last Updated: 05/08/2026
Welcome to Lightmen Painting Company’s website. These Terms of Service govern your access to and use of www.lightmenpainting.com, our online tools, digital resources, scheduling forms, client portal links, shop, communications, and any services provided by Lightmen Painting Company, Lightmen Painting, LLC, or our authorized representatives, collectively referred to as “Lightmen Painting,” “we,” “us,” or “our.”
By accessing our website, requesting an estimate, booking an inspection, purchasing a digital product, enrolling in a care program, using our calculators, submitting a form, communicating with us, or hiring us for services, you agree to these Terms and our Privacy Policy.
By accessing or using our website, services, digital products, customer tools, estimate forms, online shop, client portal, or communication channels, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you should not use our website, purchase our products, submit project information, or hire Lightmen Painting for services.
Lightmen Painting may update, revise, or replace these Terms at any time. Updates may be made to reflect changes in our services, website features, shop offerings, care programs, digital products, payment methods, legal obligations, or business operations.
If a change is material, we will make reasonable efforts to provide notice by updating the “Last Updated” date, posting the revised Terms on our website, or using another appropriate method. Your continued use of the website or services after changes are posted means you accept the updated Terms.
Our website may include information, forms, calculators, scheduling links, project resources, galleries, blog articles, review links, client portal links, downloadable products, shop pages, and other online tools.
Website tools may include, but are not limited to:
Estimate request forms
Contact forms
Project calculators
Paint quantity calculators
Project cost calculators
Painting ROI calculators
Blog and educational resources
Online scheduling links
Client portal access
Review links
Digital shop products
Courses, SOPs, bundles, and construction technology resources
These tools are provided for general convenience and informational purposes only. Calculator results, blog guidance, examples, timelines, pricing ranges, ROI estimates, product recommendations, and similar resources are not guaranteed and do not create a binding quote, warranty, contract, or promise of results.
A formal written estimate, signed agreement, invoice, work order, program agreement, or project contract will control over general website content.
Lightmen Painting provides residential, commercial, and specialty painting-related services. These may include interior painting, exterior painting, cabinet painting and refinishing, commercial painting, multifamily and apartment painting, fence staining, paint failure inspections, maintenance painting, project consultation, and related services.
The exact scope of work for any project will be defined in a written estimate, proposal, work order, invoice, service agreement, or other written project document. Any service not listed in the approved written scope is not included unless agreed to in writing.
Project conditions, weather, material availability, surface condition, access, customer changes, unforeseen repairs, substrate failure, moisture issues, previous coatings, structural problems, or other jobsite conditions may affect pricing, scheduling, warranty coverage, and final results.
Website content, verbal conversations, rough price ranges, calculator outputs, photos, text messages, and informal discussions are not binding estimates unless confirmed in writing by Lightmen Painting.
A project is not scheduled, reserved, or approved until Lightmen Painting has issued an accepted written estimate or agreement and any required deposit, authorization, or signature has been received.
Estimates may be subject to change if:
The project scope changes
Hidden conditions are discovered
Measurements or project details are inaccurate
Additional prep, repair, access, or protection is required
Material prices change
Customer-selected products, colors, or finishes change
Weather or jobsite conditions affect the work
Work is delayed by the customer or third parties
Lightmen Painting reserves the right to decline any project at our discretion.
Customers are responsible for providing accurate project information and reasonable access to the property, work areas, utilities, parking, water, electricity, pets, gates, doors, alarm systems, tenants, building managers, and other access needs.
Unless otherwise stated in writing, customers are responsible for:
Removing fragile, valuable, or personal items from work areas
Moving small furniture, decor, electronics, window treatments, and wall hangings
Securing pets and children away from active work areas
Providing access to approved work areas
Communicating known hazards, leaks, moisture issues, lead concerns, asbestos concerns, prior coating failures, structural issues, or other relevant property conditions
Approving colors, sheens, products, and scope details before work begins
Ensuring HOA, landlord, tenant, property manager, or municipal approvals are obtained when required
Lightmen Painting is not responsible for delays, additional costs, or project limitations caused by lack of access, inaccurate information, unapproved colors, third-party delays, or undisclosed property conditions.
Paint colors, sheens, stains, coatings, and finishes may appear different depending on lighting, surface texture, age of substrate, application method, surrounding colors, digital screens, sample size, existing conditions, and product type.
Customer approval of colors, sheens, samples, stain selections, or product specifications is the customer’s responsibility unless otherwise stated in writing. Lightmen Painting is not responsible for dissatisfaction with a properly applied customer-approved color, sheen, finish, or product.
Touch-ups may not blend perfectly due to lighting, age, sheen, texture, product batch differences, application method, or existing coating conditions.
Lightmen Painting may provide Exterior Condition Reports, paint failure inspections, coating evaluations, maintenance recommendations, or similar consultation services.
These services are visual, practical, painting-related assessments unless otherwise stated in writing. They are not engineering reports, structural inspections, mold inspections, pest inspections, moisture intrusion warranties, environmental testing, legal opinions, insurance reports, or guarantees that all hidden conditions will be identified.
Findings and recommendations are based on visible conditions at the time of inspection. Hidden moisture, rot, substrate movement, improper prior prep, incompatible coatings, construction defects, drainage issues, roof issues, flashing failures, or other concealed conditions may not be visible during the inspection.
Lightmen Painting may offer ongoing exterior paint care, maintenance, monitoring, washing, and scheduled repainting programs, including programs referred to as Lightmen Care Club, LCC, monthly exterior paint care, or similar names.
Program details, pricing, term length, included services, exclusions, cancellation terms, maintenance schedule, repaint timing, and payment obligations will be controlled by the written program agreement.
Unless specifically included in a written agreement, ongoing care programs do not include deck refinishing, fencing or lattice coatings, landscape trimming or pruning, drywall repairs, interior repairs, major carpentry, major rot repair, structural repair, pest damage, hidden moisture correction, roof or gutter repair, or work outside the approved program scope.
Monthly pricing is based on the property, condition, expected maintenance needs, service level, and agreement terms. Failure to make required payments may result in suspension or cancellation of program benefits, maintenance scheduling, warranty support, or repaint eligibility.
Project schedules are estimates and may change due to weather, jobsite conditions, customer delays, material availability, crew availability, change orders, safety concerns, or circumstances beyond our control.
Exterior painting and maintenance are especially dependent on temperature, moisture, rain, wind, drying conditions, surface condition, and manufacturer requirements. Lightmen Painting may delay or reschedule work when conditions are not suitable.
We are not responsible for delays caused by weather, unsafe access, customer unavailability, third-party contractors, tenants, property managers, suppliers, permitting delays, inspections, emergencies, or other events outside our reasonable control.
Any work outside the approved written scope may require a change order, revised estimate, additional payment, or written approval before proceeding.
Additional work may include, but is not limited to:
Extra prep
Additional coats
Color changes
Product changes
Wood repair
Rot repair
Drywall repair
Caulking beyond the original scope
Stain blocking
Moisture-related repair
Access equipment
Tenant coordination
Rework caused by customer changes
Work requested after substantial completion
Lightmen Painting is not required to perform additional work unless both parties agree to the added scope and pricing.
Payment terms will be stated in the applicable estimate, invoice, proposal, service agreement, shop checkout page, program agreement, or written communication.
Deposits, progress payments, final payments, recurring program payments, or digital product payments may be required. Failure to pay may result in delayed scheduling, paused work, cancellation, suspension of services, loss of program benefits, collection activity, late fees where permitted by law, or other available remedies.
Customers agree to pay all approved charges, applicable taxes, processing fees, collection costs, chargeback costs, attorney fees, or other amounts permitted by law and associated with unpaid balances.
Cancellation and rescheduling terms may vary by service, project, inspection, digital product, course, or program agreement.
Lightmen Painting may charge cancellation fees, retain deposits, or adjust scheduling priority where a customer cancels, delays, denies access, changes scope, or reschedules after crew time, materials, administrative work, or calendar space has been reserved.
Digital products, downloadable files, courses, templates, SOPs, bundles, and similar online purchases may be non-refundable once purchased, delivered, downloaded, accessed, or emailed, unless otherwise required by law or expressly stated in writing.
Lightmen Painting may offer workmanship warranties, satisfaction commitments, program benefits, or project-specific warranty terms. Warranty coverage, duration, exclusions, claim process, and remedies will be controlled by the written warranty, estimate, invoice, service agreement, or program agreement applicable to the project.
General website references to warranties, satisfaction guarantees, durability, lifespan, maintenance value, or expected performance are not unlimited guarantees. Paint and coating performance depends on surface condition, preparation, product selection, moisture, weather exposure, building movement, customer maintenance, previous coatings, and other conditions.
Unless stated otherwise in writing, warranties do not cover:
Customer-caused damage
Normal wear and tear
Moisture intrusion
Rot, mildew, mold, or pest damage
Structural movement
Substrate failure
Previous coating failure
Failed caulking or materials not installed by Lightmen Painting
Damage from landscaping, sprinklers, pressure washing, abrasion, pets, tenants, or other trades
Work outside the written project scope
Customer-selected products used against recommendation
Failure to maintain the property
Acts of God, severe weather, or casualty events
Warranty remedies are limited to repair, touch-up, or correction of covered workmanship issues, as determined by Lightmen Painting.
Lightmen Painting may sell or provide digital products, downloadable resources, homeowner painting courses, contractor SOPs, bundles, checklists, templates, construction technology resources, automation blueprints, merch, tools, or other shop items.
Digital products are provided for educational, operational, or informational purposes. They do not guarantee business results, project results, code compliance, legal compliance, financial outcomes, safety outcomes, customer satisfaction, profitability, or suitability for every situation.
You are responsible for adapting any SOP, template, course, checklist, automation resource, or instructional material to your own laws, project conditions, safety requirements, business operations, licensing obligations, insurance requirements, and professional standards.
Unless expressly stated otherwise, purchase of a digital product grants you a limited, non-exclusive, non-transferable license for personal or internal business use only. You may not resell, redistribute, publicly post, copy, sublicense, repackage, or claim ownership of Lightmen Painting digital products or materials.
Our website, blog, courses, shop, emails, or resources may include third-party product recommendations, affiliate links, brand references, vendor links, supplier links, or tool suggestions. We may receive a commission or other benefit when you purchase through certain links.
Third-party products and services are provided by their respective sellers, manufacturers, or platforms. Lightmen Painting is not responsible for third-party product performance, shipping, warranties, returns, safety, pricing, availability, or claims.
Product recommendations are general guidance only. You are responsible for confirming that any product is appropriate for your project, surface, climate, safety requirements, and manufacturer instructions.
Our blog articles, guides, courses, videos, social posts, emails, and educational materials are provided for general information only. Painting conditions vary by property, climate, surface, coating history, product type, skill level, and jobsite conditions.
DIY guidance does not replace professional judgment, manufacturer instructions, safety data sheets, building codes, OSHA requirements, licensing rules, insurance requirements, or project-specific consultation.
Use of our educational content is at your own risk.
Lightmen Painting may use third-party platforms for scheduling, estimates, invoices, payments, client portals, forms, email, text messages, reviews, analytics, file storage, automation, or customer communication.
Your use of third-party platforms may be subject to those providers’ own terms and privacy policies. Lightmen Painting is not responsible for third-party platform outages, errors, payment processing delays, data handling, account issues, or service interruptions beyond our control.
By submitting your contact information, requesting an estimate, booking an inspection, purchasing a product, contacting us, or becoming a customer, you consent to receive communications from Lightmen Painting by phone, email, text message, website form, client portal, or other reasonable business channels.
Communications may include scheduling, estimates, invoices, project updates, service reminders, care program information, warranty communication, shop order information, educational content, or promotional messages where permitted by law.
You may opt out of promotional messages where applicable, but we may still send transactional or service-related communications.
If you submit reviews, testimonials, comments, photos, project information, messages, or other content to Lightmen Painting, you grant us permission to use, reproduce, display, and share that content for business, marketing, training, documentation, or operational purposes, unless you notify us otherwise in writing.
Lightmen Painting may photograph or document projects for quality control, communication, training, portfolio, marketing, warranty, or recordkeeping purposes. We will make reasonable efforts not to disclose sensitive personal information, private details, or identifying information beyond what is appropriate for business use.
You represent that any content you submit is accurate, lawful, and does not violate the rights of others.
All content on our website and in our digital products is owned by Lightmen Painting or used under license. This includes text, graphics, designs, layout, logos, photos, videos, forms, calculators, blog articles, SOPs, templates, courses, checklists, downloads, branding, and other materials.
You may not copy, reproduce, distribute, sell, modify, publish, scrape, repurpose, train AI systems on, or create derivative works from our content without written permission, except for limited personal or internal business use of materials you lawfully purchased or accessed.
You agree not to use our website, services, digital products, shop, forms, or communication channels for any unlawful, harmful, abusive, deceptive, or unauthorized purpose.
You may not:
Violate any law or regulation
Interfere with website operation or security
Attempt unauthorized access to systems or accounts
Submit false, misleading, or fraudulent information
Scrape, copy, or harvest content without permission
Resell or redistribute digital products
Upload malicious code or spam
Harass employees, contractors, customers, or users
Use our materials to impersonate Lightmen Painting
Use our website or services to infringe intellectual property rights
We may restrict or terminate access to our website, shop, products, or services if we believe these Terms have been violated.
The website, online tools, calculators, blog content, shop resources, digital products, courses, and general informational materials are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Lightmen Painting disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted availability, or error-free operation.
Nothing on the website guarantees a specific project result, business result, coating lifespan, maintenance outcome, ROI, price, schedule, finish appearance, or warranty coverage unless expressly stated in a signed written agreement.
To the fullest extent permitted by law, Lightmen Painting and its owners, employees, contractors, agents, suppliers, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, business interruption, lost data, lost goodwill, lost opportunity, or other intangible losses arising from your use of the website, services, tools, digital products, or third-party links.
For paid services or products, Lightmen Painting’s total liability will not exceed the amount paid by you for the specific service or product giving rise to the claim, unless otherwise required by law or stated in a written agreement.
You agree to defend, indemnify, and hold harmless Lightmen Painting, its owners, employees, contractors, agents, suppliers, affiliates, licensors, and service providers from and against any claims, damages, losses, liabilities, costs, expenses, or demands arising from:
Your use of the website or services
Your violation of these Terms
Your misuse of digital products or educational materials
Your violation of any law or third-party right
Inaccurate information you provide
Conditions at your property
Unauthorized sharing or resale of our materials
Your content, reviews, submissions, or communications
Lightmen Painting is not liable for delays, failures, interruptions, or inability to perform caused by events beyond our reasonable control, including severe weather, natural disasters, fire, flood, labor shortages, supplier delays, illness, government action, utility failure, platform outage, transportation issues, material shortages, emergencies, or other unforeseen circumstances.
If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.
These Terms are governed by the laws of the State of Oregon, without regard to conflict of law principles.
Any disputes arising from these Terms, the website, services, digital products, or business relationship with Lightmen Painting will be handled in the appropriate courts or legal venue located in Oregon, unless otherwise required by law or agreed in writing.
These Terms, together with our Privacy Policy and any applicable written estimate, invoice, work order, warranty, program agreement, shop checkout terms, or signed contract, make up the agreement between you and Lightmen Painting.
If there is a conflict between these general Terms and a signed written agreement for a specific project, the signed written agreement will control for that project.
For questions about these Terms, please contact:
Lightmen Painting
Portland, Oregon
Phone: 503-389-5758
Email: scheduling@lightmenpainting.com
Website: www.lightmenpainting.com